The challenge
When Robert Walters started looking for a new telecommunications partner, its requirements were absolutely clear. It needed a global network that wouldn’t let users down and a partner that it could depend upon to provide a competitive and responsive service. On top of all of this, Robert Walters also needed a scalable solution that would keep pace with its ambitious plans for business growth.
Robert Walters is a leading global recruitment specialist that delivers services to clients in the financial, commercial and industrial sectors. The company was expanding into the Far East and needed a more effective way to connect its new offices in this region with its headquarters in London. Its existing network in the Far East did not provide the reliability that the company required, and the service was not governed by a service level agreement. Consequently, users faced frustrating interruptions in their communications with other offices and could not always access the central back office systems that are necessary for global reporting and business.
The solution
After considering a range of different network options, Robert Walters decided to deploy an IP VPN solution from Telstra. Available worldwide, Telstra’s IP VPN service is fully managed and offers fast, secure and reliable connectivity.
Initially, Telstra provided an IP VPN with multi-point connectivity between the four nodes of London, Tokyo, Singapore and Hong Kong. This network was quickly extended to six nodes to include Australia and a second ‘back-up’ link to London. Over time, Robert Walters gradually expanded the scope of Telstra’s network to connect new offices in the Far East and replaced networks from other providers in Europe and Australia. Today, Telstra’s IP VPN supports over 1,500 users in 36 offices worldwide.
This is an EMEA based case study
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