We present a vision for secure, intelligent omnipresent identity in the interconnected financial services world. Here, we both explain some world leading technological developments, including those that Telstra has directly invested into, and discuss the role that next-generation identity, access management and security technologies can play in helping your institution map out its trust journey, including:

For institutions, mobile identity services deliver a wide-ranging payload in terms of:

  1. Acquisition and retention of Gen X and Y customers by developing trust in keeping their finances secure;
  2. Improved customer satisfaction and increased advocacy by developing trust in keeping personal information safe and sound; and
  3. Reduced incidences of fraud, security and privacy breaches.

These benefits, however, can only be realised through new models of collaboration within the broader digital mobile ecosystem.

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