Telstra, a leading telecommunications and technology company, has partnered with the world’s largest academic book publisher, Springer Nature, to help the publisher’s 13,000 employees seamlessly collaborate across 58 sites in 22 countries.
The partnership with the Berlin-based Springer will see 58 sites across six continents virtually connected through a cloud-based Cisco Unified Collaboration solution that will provide point-to-point video and audio conferencing, multiparty video conferencing, instant messaging, and shared desktop experiences.
Tom Homer, Telstra’s Managing Director for EMEA, said Telstra has worked with Springer to design a solution specifically to meet the organisation’s needs.
“We were given the challenge by Springer to deliver a solution that enabled their employees to seamlessly collaborate on any device, across any network, anywhere in the world. To do this, our team has partnered with Springer to design a solution that combines a best-of-breed unified communications platform with our world-class network connectivity,” said Mr Homer.
“We are committed to being a technology partner for our customers, designing solutions that meet an organisation’s specific needs and applying our expertise to implement and manage these solutions. Putting the right solutions in place is increasingly important as organisations look to digitise their businesses to expand into new markets, create new products or improve efficiency.
“The size and diversity of our network also means we can provide Springer with six data links serving more than 10,000 end points across three regions. This will give Springer greater redundancy and connectivity,” Mr Homer said.
Sam Kent, Head of Global Infrastructure Services at Springer Nature said: “We have experienced rapid growth through a number of amalgamations which has left us with multiple phone and IT systems. This has impacted the ability of our teams to connect and collaborate across offices and countries. Our IT department is also challenged to provide the level of support our employees had come to expect given the number of disparate systems.”
“Telstra was recommended to us by Ocean Intelligent Communications and I am excited by the benefits this solution will deliver, specifically the improved productivity and employee engagement, and the delivery of a consistent experience for our global workforce. I am confident this partnership will enrich our knowledge sharing and collaboration across our business and, most importantly, help us to better serve our customers,” Mr Kent added.