Replace your paper-based guest information book with a digital concierge providing interactive, personalised in-room service. The tablet-based solution provides guests with up to date information on the local area, hotel amenities such as room service and also marketing promotions. Create a better experience for your guests and increase loyalty and potential revenue.
Telstra’s Guest Services solution empowers guests and hoteliers with advanced in-room service technology, by combining an engaging self-service interface with valuable back-end reporting and management tools. Simple and intuitive, it makes it easy to keep information up to date and promotes dialogue between hotel staff and guests.
Provide your guests with information at their fingertips including complementary services, special offers and local information – all from a tablet with an easy to use interface. Personalise their stay with targeted recommendations and a customised ‘What’s On’ guide.
Entice your guests to spend more with easier upsell of in-room and complementary services. Attract guests to your restaurants and spas with current promotions, special packages and loyalty programs.
Reporting tools collate information on customer preferences and the effectiveness of your promotions, enabling you to uncover customer trends. Find out what appeals to your guests so you can tailor your services accordingly.