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TELSTRA

Contact Centre

Unified communications for an agile and competitive workforce
Effective collaboration from a range of locations and devices
Integrated applications for a single unified user experience

Virtual Contact Centre

Virtual Contact Centre (VCC) empowers you to take control of technology, creating an agile service experience with greater commercial flexibility. It is simple and scalable, helping you meet customers’ needs for communication across multiple channels.

VCC gives you leading edge software innovation backed by global, highly resilient hosting and network services. It allows changes to be made in minutes as opposed to days and services to be deployed in days rather than weeks. All of this means your business can get on with dealing with customers faster, rather than managing infrastructure.

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Resources

VCC Datasheet

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