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TELSTRA

Cisco Webex Hybrid Services from Telstra

Extend and empower teamwork.

By 2019, 50% of team coordination and communication will occur via mobile group collaboration apps.

– Market Guide for Enterprise Mobile Messaging, Gartner, July 2017

Cisco Webex Hybrid Services

Empower staff with complete, modern collaboration tools on a single app. Use Cisco Webex Hybrid Services to combine calendars, contacts, and enterprise calling for a unified end user and administrator experience. Message, meet, call, whiteboard, create and share at the press of a button.

Delivers true enterprise calling capability

Cisco Webex Hybrid Services links the Cisco Hosted Collaboration Solution (HCS) and Jabber solution with Webex Teams via our cloud collaboration platform and secure global data networks. This transforms an app into a full enterprise-grade software client. Enable calling with direct links to your existing communication systems, and enjoy effortless switching between communication modes.

Cisco Webex Hybrid Services gives you all in one eco-system:

  • Cloud-based voice and video calling
  • Cisco Jabber or Webex Teams collaboration tools for 1:1 or team chat
  • File sharing and basic meetings or advanced meetings with Cisco Webex Meetings all in one ecosystem

Benefits and features

Empower staff

Meet, message, call, schedule, whiteboard, create and share from one app.

Improve reachability

Have one number, simultaneous ring, and integration with call queues

Easy scheduling

Combine the solution with existing calendar and contact applications

Simplify management

Give administrators more control over a dispersed workforce.

Simplify user experience

Be more organised and easily switch between communication modes.

Control security

Manage your own Single Sign-On for Cisco Webex Teams and Active Directory Federation Services

Hybrid Call Service

Links the HCS and Jabber with Webex Teams enable functions like simultaneous ring, mobile audio & video calling, instant desktop sharing, call queues & unified call history

Hybrid Calendar Service

Take information from Microsoft Exchange, Office 365 or Google Calendar, to make scheduling meetings more efficient. No need for plug-ins or cutting and pasting of information.

Hybrid Directory Service

Connect Microsoft Active Directory to Webex Teams to see company contacts in the app. Contacts are always current with automatic syncing between Active Directory & Webex Teams

Hybrid Identity Management Service

Provides a secure Single Sign-On for Webex Teams and your Active Directory Federation Services. You enjoy full security while keeping and managing your own access keys on-site

Resources

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