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TELSTRA

IDD Voice Hubbing

Quality service and competitive pricing

Overview

Reach new growth markets and empower your global business with Telstra’s IDD Voice Hubbing Service. It enablescarriers and international service providers to deliver switched voice, data and fax traffic to more than 200 countries worldwide. Traffic is delivered over Telstra’s extensive and highly resilient global network for superior performance and reach.

Features and benefits

Two service levels — Enhanced and Premium

Enhanced service provides price competitive routing using reliable suppliers; while Premium service offers a higher grade of service utilising our bilateral voice directs or premium suppliers with comprehensive CLI coverage

Caller Line Identification (CLI)

Delivers voice traffic with International CLI which is displayed with standard international code “+” or international access code to make returning calls convenient for end-users.

Multiple access options

Traditional Voice capability serviced through TDM (supporting various signaling options) or VoIP capability serviced through H.323 or SIP protocol.

24/7 customer service

Proactive traffic monitoring together with round the clock access to a multi-lingual help desk.

Global dual bilateral network for high quality and reach

Traffic is switched on direct bilateral connections to the destination countries or via quality approved partner routes. So if one connection goes down, traffic is automatically and seamlessly transferred via the alternative. Traditional Time Division Mulitplex (TDM) bilateral Voice capacity with Dual Points of Presence is accessible in Australia and Hong Kong.

Superior performance and redundancy

Protect your traffic from cable breaks or traffic surges with a high level of redundancy in both switching and signalling.

Competitive pricing across two service levels

Frequent price reviews ensure competitive pricing. Rate increases are typically subject to seven days’ notice but rate reductions can happen much faster.

Enhanced service provides price competitive routing using reliable suppliers. Premium service offers a higher grade of service, utilising our bilateral voice directs or premium suppliers with comprehensive CLI coverage

 

Resources

Contact a IDD Voice Hubbing Expert

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