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TELSTRA

Integrated Operations Management (IOM)

Simplify management of your corporate network

Overview

Integrated Operations Management (IOM) helps businesses with complex and hybrid technology environments manage their entire network and multiple IP devices regardless of vendor. It provides you with and empowers monitoring, management, alerting and reporting all in one single view to remove the complexity of managing multiple vendors, carriers, technologies and applications.

IOM monitors, collects and analyses information from any simple network management protocol (SNMP) capabledevice to give you a comprehensive view of the health of your network – freeing up your people to focus on your core business. It monitors the availability of your network and alerts both Telstra and your business in the event that a threshold is breached. The Telstra service desk provides a single point of contact for incident management and recording of service requests.

Benefits and features

Lower your total cost of ownership and focus on your core business

Reduce your costs by eliminating resource needed to deploy and upgrade management and monitoring tools. Let our team of technical experts work with you to continuously review, plan and improve your network, benefitting fromour scale, processes and tools

Boost business performance through innovative new processes

IOM offers the flexibility to customise processes and tools used to monitor and manage your network to bring about the change you want to see in your business. These are integrated seamlessly into your existing processes to ensure your network and business operations run smoothly.

Optimise your IT infrastructure

IOM utilises best of breed technologies and tools to take away the complexity of managing your own infrastructure, optimising your network and simplify operational support so you can focus on your business and customers.

Single point of contact

End-to-end visibility of your global devices, applications and networks

Proactive management

Detailed reporting

Contact an Integrated Operations Management (IOM) expert

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